Docuware

Increase business agility with DocuWare Document Management Systems


Save, store, manage and share documents - regardless of format or source - in the office, at home or on the road with our document management systems. Simplify approvals and document processing with automated workflows. On-premise or cloud solutions enable you to boost user adoption, protect your documents and data, and deliver an exceptional customer experience.

  • Keep your teams productive and business processes moving, wherever they work
  • Ensure your documents are secured, accessible, usable and compliant
  • Create seamless workflows with application integrations

Take control of your documents


Go paperless

Get rid of paper once and for all. Convert the stacks of paper overwhelming desks into fully searchable and usable digital documents.


Apply retention rules

Dictate how certain documents are stored, when they should be destroyed and approval workflows for doing so.


Access versions

Use flexible version control to maintain a careful record of dynamic documents like contracts for quick reference to previous changes.


Own your information

If you change ERPs or HCMs, move offices or experience other organization change, DocuWare data is always yours and always safe.

1 Benefits

  • Enhance efficiency as you find and retrieve all related documents with one search; sort and filter to narrow searches for faster results
  • Focus on strategy and growth as you reduce manual document handling tasks with automated capture, indexing, routing and archiving
  • Be more agile and competitive as you can respond to customer and business needs faster

2 Major Applications

  • Converting paper documents to searchable, editable, and digital information
  • Pre-build workflows and document processes or create ad-hoc as needed
  • Scan-to-email or scan-to-cloud mobile with powerful OCR
  • Cloud-based processing

Key Features

An ideal solution for distributed and remote teams


With this document management system, you can find and manage documents and workflows from your laptop, home PC through web clients, and smartphone applications through secured, controlled, and logged access only available to authorized users. Task lists, email notifications, and reminders keep everyone informed and digital workflows moving.

  • Access your documents anywhere you have an internet connection
  • Boost productivity by eliminating manual tasks and delays associated with paper documents
  • Position yourself to exceed customer expectations as you remove the barriers to customer service that distributed teams and paper can create

Accelerate the speed of your business with digital workflows



The less time you spend managing paper, the more you can focus on strategic, growth-oriented activities. Electronic documents and assets reside in a centralized repository which is backup, so they do not get lost, and can be secured, so they are only accessed by authorized individuals. Workflows built into the DocuWare document management system enable you to share the information at the speed of a click.

  • Pre-build workflows and document processes or create ad-hoc as needed
  • Flag exceptions for faster response and issue resolution
  • Empower everyone to get more done with faster approvals, reviews, and records retention policies

See results fast when you automate business processes with a document management system



The movement of information drives your business. Regardless of the department or your industry, you can increase efficiencies and data security through automated business processes such as:

  • Accounting — Automate invoice approvals, 3-way matching and other AP processes as you monitor and verify purchases. Quickly provide PODs to accelerate Accounts Receivable with full process reporting for stress-free audits.
  • Human Resources — Streamline the interview process by routing paperwork, storing information in a secured, compliant location, and enabling employee self-service actions to collect pay stubs, complete forms, and more to save time.
  • Healthcare — Secured medical records processing with digital documents provides rights-restricted access to patient records including signed forms, test results, doctor’s notes and more, regardless of where the patient is seen.
  • Manufacturing — Keep process documents, material lists, and other production notes clearly documented to ensure production stays on budget and on schedule.
  • Education — Automate workflows for the processing and secured sharing of student records and financial documents, for example, knowing document storage and archival meets compliance requirements.

Protect your data and stay compliant



DocuWare supports HIPAA, GDPR, Sarbanes-Oxley, SOC 2, Type I security and many other US and international regulatory guidelines through rights-protected access, legally binding digital signatures, file encryption options, and more.

  • All workflow and document access managed by password-secured rights
  • Control document versioning, changes to documents and who can view, edit, store, retrieve, change or move a document
  • Activity logging and reporting provide transparency
  • Create and manage records retention schedules
  • Encrypt data so it remains inaccessible even to system administrator

Leverage integrations to digitize paper and work anywhere



Simplify document archival and retrieval with line of business integrations into around 500 different applications. Store documents and emails from Outlook™. Transfer business data into applications like SAP, Sage, QuickBooks, MS Dynamics, and other ERP systems. With DocuWare integrations, you'll get more done, faster.

Other integration features include:

  • Scanning, indexing and printing directly from your Ricoh device with a Smart Operations Panel 2.0 or higher into DocuWare with our free RSI DocuWare connector
  • Advanced integrations into 3rd party products through Smart Integration Workflows
  • Smart Connect which seamlessly connects applications to DocuWare for immediate retrieval and simplified document indexing and capture
  • Intelligent Indexing allows for automatic indexing based on document data to eliminate manual data capture and speed filing
  • DocuWare Printer which enables you to print directly from line of business applications
  • Mobile apps that turn your smartphone into a mobile scanner and give access to documents on the go

We serve clients in The Greater Buffalo area, Rochester, Wyoming/Niagara/Erie Counties & all throughout Western New York.